Terms & Conditions
The complete terms & conditions can be downloaded below:
Terms & Conditions - Short Form:
- Quotes Quotes are valid for 30 days unless otherwise specifically stated. Quotations are conditional and are not binding.
- Prices Prices are subject to change.
- Ordering Minimum order value: net $50.00. Any modifications to current orders must be in writing and are subject to pricing and manufacturing review.
- Cancellation policy Orders received and processed cannot be cancelled without the express written consent of Lang Technovation and are subject to manufacturing and material charges accrued up to the date of cancellation.
- Shipping All shipping and insurance (if requested) is payable by the customer. UPS ground standard unless otherwise requested FOB Hartland Wisconsin.
- Payment terms Net 30. Payments past our payment terms of Net 30 are subject to a 1.5% interest fee. Large orders are subject to a down payment, before orders are shipped.
- Delinquent accounts Shipments to delinquent accounts (60 days past due) only per prepay.
- Special order items Special order items are considered all items not shown in our current catalog. Delivery time average is approx. 12 weeks. Additional freight costs could apply.
- Return shipments Goods must be properly packaged and shipped prepaid for returns. Original shipping costs are still the responsibility of the customer if goods are returned.
- Restocking fee Return of goods with reason of false ordering of customer is charged with a 10% of value restocking fee.
- Reason of return Return of goods can only be accepted if reason is submitted before goods are returned within 4 week s of receipt of shipment.
- Custom order goods Custom order goods are not returnable.
- Reservation of title Goods which are not completely paid after due date remain property of Lang Technovation Co. and a return of goods can be requested.
- Refurbishing / Inspection of goods All returned goods are subject to LANG Technovation inspection and must be returned in new and unused condition. An additional 10% may be charged for any refurbishing and repackaging deemed necessary.
- Damaged goods Damaged or non-functional products are not returnable and will be returned to the customer at their request and expense.
- Warranty All product warranties are valid for 12 month from date of delivery.